Crocker Park Deploys Innovative Security Measure with Knightscope Robot S.A.M.

August 3, 2023

– Westlake, OH

Meet SAM, the 5’1”, 420-pound safety and monitoring machine, Crocker Park’s very own Secret Agent Man

Crocker Park is pleased to announce the introduction of a cutting-edge security enhancement to its already well-established safety measures. This August, the shopping and dining destination will deploy a state-of-the-art Knightscope, Inc. [Nasdaq: KSCP] robot to further ensure the safety and peace of mind for visitors, residents and tenants alike. The addition of the Knightscope K5 Autonomous Security Robot (ASR), whom we are calling SAM – our very own Secret Agent Man – represents a significant step forward in reinforcing the security infrastructure at Crocker Park.

With almost 10 million visitors a year, over 1,000+ residents and 7,500 employees, the lifestyle center is staying at the forefront of innovation and safety with this advanced security technology to serve as a community “watchdog” and keep the already low crime rate at a minimum. SAM will stroll around Crocker Park, as he is here to help guide you and keep you safe while shopping!

SAM, the autonomous, AI-driven robot will be equipped with advanced security capabilities, providing real-time monitoring and proactive responses to potential security incidents. Moving 2-3 MPH with a 360-degree view, the robot is on the lookout for theft, car accidents, fires, vandalism and more. SAM will also be able to connect you with security if you require help with just the push of a button. Able to travel in any weather condition, SAM will be used year-round as a community crime stopper and serve as an extension of Crocker Park Security Ambassadors.

“We are excited to incorporate Knightscope’s advanced technology into our security operations,” said Sean Flanigan, Vice President of Security at Stark Enterprises. “Our priority has always been to provide a safe and secure environment for everyone who visits our center, and the Knightscope robot will play a crucial role in enhancing our existing security measures.”

SAM boasts an array of sophisticated features, including 360-degree video streaming/recording and thermal imaging. Its AI algorithms enable it to detect anomalies and issue alerts to the on-site security team in real-time. This augmentation in security is aimed at deterring potential incidents, ensuring a rapid response to any arising concerns, and fostering a safe and welcoming environment for the entire community. SAM will be focused on security, not as an informational tool, as customers can visit any of our 12 digital kiosks for directions and details on all of our 140+ to stores or restaurants.

“We are always looking for ways to enhance and elevate our guest experience,” said Stacie Schmidt, Vice President of Marketing at Stark Enterprises. “SAM is a welcomed addition to the security team as he will help provide guest assistance, peace of mind and safety for our guests and staff. With this high-tech innovation, Crocker Park is living up to our newly awarded accolade; Top 5 Retail Experience Center in the US by Chain Store Age Magazine.”

“Knightscope has proudly fortified the safety and security programs of mixed-use spaces like Crocker Park since 2015,” commented Stacy Stephens, EVP and Chief Client Officer at Knightscope. “We are delighted Stark Enterprises chose Knightscope to help elevate the experience for those living the Crocker Park lifestyle every day.”

Crocker Park’s commitment to innovating and embracing cutting-edge technology continues to set the standard in the retail and entertainment industry. The deployment of SAM further exemplifies the center’s dedication to providing exceptional service to its visitors. A true force to back up their slogan, “It’s All About The Experience.”

For more information on what’s going on with SAM, visit crockerpark.com/SAM or follow-on social media @crockerpark or facebook.com/crockerpark. Make sure to stop by and take a selfie with SAM and tag him with the hashtag #SAMSecretAgentMan.